Dutchess Braincore (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
Information You Provide
Contact information such as your name, email address, phone number, and any details you submit through forms.
Appointment information and messages you send through our website.
Communication preferences, including SMS/text opt-in status.
Automatically Collected Information
Device information, IP address, browser type, and general usage data through analytics tools.
Cookies and similar technologies for website functionality and performance.
2. How We Use Your Information
We use the information collected to:
Provide services, respond to inquiries, and schedule appointments.
Improve website functionality and user experience.
Send service-related messages, including SMS reminders if you opt in.
Support internal operations such as customer assistance and technical support.
We do not use your information for any unauthorized purposes.
3. Mobile Information & Text Messaging Compliance
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Maintain website functionality
Improve performance
Understand user interactions
You may adjust your browser settings to limit or disable cookies.
5. How We Handle Your Information
We may provide information to service partners who assist with website hosting, scheduling, customer service, or operational support. These providers only use the information as necessary to perform their functions.
Required Disclaimer (Include As Instructed):
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We do not sell information. We do not allow marketing use of mobile information.
6. Data Security
We maintain administrative, technical, and physical safeguards to help protect your information from unauthorized access or misuse. However, no digital system can guarantee complete security.
7. Your Choices
You may:
Request updates or corrections to your information
Request deletion of certain information
Opt out of SMS messaging at any time by texting STOP
After opting out, you may rejoin by texting START or opting in again through our forms.
8. Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect information from them.
9. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions, you may contact us at:
Dutchess Braincore
Email: [email protected]
Phone: +1 914-738-4460
